Customer Meetings
Customer Check-In
It’s important to regularly talk to your customers to understand changes to […]
Customer Meetings
Hear directly from customers how you can serve them better
Before
Load up on context
Start your agenda off right with any product usage stats, customer notes, or questions from your team. Get the customer involved so you can be prepared to help ahead of time.
During
Ready, Set, Listen!
Once the agenda is defined, you're left with the most important part. Listening! How is business changing, how are their goals evolving, are we still using the best strategy? How can we help?
After
Learn and Share
There isn’t much that’s more important to your business than customer feedback. Quickly share insights and lessons with other teams through Dropbox, Google Drive, and Evernote.
Docket is great and making improvements on a regular basis. Overall, it’s a simple tool to jump in and start using immediately to see value.
Phill Keene
Director of Sales
